Effective Date: 2025/7/10
At BreAro®, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from www.brearo.com (“we,” “our,” or “the Site”).
1. Information We Collect
We collect the following types of personal information:
📱 Device Information
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Purpose: To optimize website performance, track analytics, and personalize your experience
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Collected automatically via cookies, log files, and analytics tools
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Includes: IP address, browser type, device ID, time zone, referring pages, site activity
🛒 Order Information
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Purpose: To fulfill your order, process payment, ship items, and provide service updates
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Collected directly from you at checkout
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Includes: Name, billing/shipping address, email, phone number, payment details
💬 Customer Support
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Purpose: To respond to inquiries, requests, or service issues
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Collected when you contact us via email, forms, or chat
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Includes: Contact details, messages, attachments (if any)
We do not knowingly collect data from individuals under the age of 16.
2. How We Use Your Information
Your personal information may be used to:
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Process orders and manage deliveries
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Communicate with you about orders, issues, and offers
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Detect and prevent fraudulent or suspicious activity
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Personalize content and product recommendations
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Run advertising and retargeting campaigns (with your consent if required)
3. Sharing Your Information
We only share personal data with trusted third parties when necessary:
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Shopline – our e-commerce platform provider
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Payment processors – to complete transactions (e.g., PayPal, credit card gateways)
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Shipping/logistics partners – to deliver your orders
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Marketing/analytics tools – like Facebook Pixel, Google Analytics (to understand customer behavior)
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Legal authorities – when required by law, subpoena, or investigation
We do not sell or rent your personal data to third parties.
4. Cookies & Tracking Technologies
Our website uses cookies to:
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Maintain session login, cart contents, preferences
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Improve page speed, layout, and experience
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Track analytics and ad performance
You can manage cookie preferences in your browser settings. Note: disabling cookies may affect certain site features.
For more, visit www.allaboutcookies.org.
5. Marketing & Advertising
We may use your data for personalized ads through platforms like:
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Facebook Ads
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Google Ads
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Shopify Audiences
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Retargeting pixels and cookies
Opt-out options:
You may still see ads, but they may be less relevant.
6. California Residents (CCPA)
If you are a California resident, you have the right to:
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Request a copy of your personal information
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Ask us to correct or delete your data
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Opt out of the “sale” or sharing of personal information
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Appoint an authorized agent to act on your behalf
To exercise your rights, email us at service@brearo.com.
7. Data Retention
We retain your personal information only as long as necessary for:
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Order processing and support
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Tax or legal compliance
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Internal recordkeeping
You may request deletion at any time by contacting us.
8. Children’s Privacy
We do not intentionally collect personal data from individuals under 16 years old. If you are a parent or guardian and believe we have collected your child’s information, contact us to request deletion.
9. Do Not Track
Our Site currently does not respond to "Do Not Track" signals due to a lack of consistent industry standards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here. If changes are material, we’ll notify you via email or website banner.
11. Contact Us
If you have questions, concerns, or complaints about this policy or how we handle your data, please contact us at:
📧 Email: service@brearo.com
📍 Mailing Address:
19H Maxgrand Plaza, No. 3 Tai Yau Street,
San Po Kong, Kowloon, Hong Kong